Shipping & Delivery Policy
ourpurplestudio.com is committed to deliver your order with good quality packaging within given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only. If there is no courier service available in your area, we will ship your items via Government Registered Bookpost or Speedpost.
How the delivery charge is calculated for multiple units
- We ship our products within 7 days of purchasing on the website.
- For order value below INR 999 there is a INR 99 rupees shipping charge .
- For order value of and above INR 999, customers enjoy free shipping.
Exact delivery duration depends on your address.
On an average we take 10 to 15 days to deliver after the product has been shipped from our warehouse.
What if I the product is received in damaged condition?
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please email us at firstname.lastname@example.org mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.